Terms of Service.

01 Scope

These Terms of Service ("Terms") govern your use of CyberColt Solutions ("CyberColt," "we," "our," "us") websites (including cybercolt.com, cybercoltsolutions.com, and bingo.cybercolt.com), the CyberColt Music Bingo application, the CyberColt Carnival platform, and related services (collectively, the "Services"). By accessing or using the Services you agree to be bound by these Terms.

02 Accounts

• You must be 18 years of age or older (or the age of majority in your jurisdiction) to create an account.
• You are responsible for the security of your account credentials and for all activity that occurs under your account.
• You may sign in to your account on one device at a time. Signing in on another device will terminate the prior session.
• We may suspend or terminate accounts that violate these Terms or that exhibit abusive, fraudulent, or unlawful behavior.

03 Tokens & sessions

• Tokens are a prepaid balance used to unlock active play sessions on the Services.
• Starting a session consumes one (1) token and unlocks six (6) hours of unlimited play on the account that holds the token.
• Within an active 6-hour window, no additional tokens are spent.
• Sessions are tied to your account and require an active internet connection to start and to maintain. We may terminate an active session if connectivity is lost for longer than the grace period configured in the Services.
• Tokens have no cash value, cannot be transferred between accounts, cannot be redeemed for cash, and cannot be exchanged for other goods or services.
• Token grants we issue directly without payment (for example, via your account manager) are subject to the same rules.

04 Payments

• Payments are processed by Stripe under Stripe's own terms.
• Prices on the Shop page are listed in U.S. dollars and may change at any time without notice.
• Custom or negotiated pricing may be offered to specific accounts at our sole discretion. Public list pricing on the Shop page applies unless otherwise agreed in writing.
• Applicable sales tax is collected through Stripe at checkout.

05 Refunds & chargebacks

• No refunds. All purchases are final. We do not refund unused tokens, expired sessions, accidental purchases, or change of mind.
• Initiating a chargeback or payment dispute in lieu of contacting us may result in suspension of the account while the dispute is investigated.
• If you believe a charge is in error, contact hello@cybercolt.com first. We will work with you in good faith.

06 Service availability

We aim for high availability but do not guarantee uninterrupted service. We may modify, suspend, or discontinue all or part of the Services at any time, including for scheduled maintenance. We are not liable for downtime attributable to third-party providers (including Firebase, Stripe, hosting providers, and ISPs) or to acts beyond our reasonable control.

07 Acceptable use

You agree not to, and not to permit any third party to:

• Reverse-engineer, tamper with, or attempt to bypass paywall, session, or licensing controls in the Services.
• Use the Services to infringe copyrights or to broadcast music or other content without holding the licenses required on your end.
• Share a single account across multiple venues, operators, or devices to avoid paying for usage.
• Scrape, redistribute, or commercially repackage our software, audio assets, branding, or other content.
• Use the Services in any unlawful manner or to facilitate unlawful activity.

08 Intellectual property

All content, software, branding, and assets associated with CyberColt Solutions, CyberColt Music Bingo, CyberColt Carnival, and CyberColt Bingo are owned by CyberColt or its licensors. Your purchase of tokens grants you a limited, revocable, non-transferable right to use the Services as described in these Terms. It does not transfer ownership of any content, software, or branding to you.

09 Disclaimers & limitation of liability

The Services are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. To the maximum extent permitted by law, our aggregate liability for any claim arising out of or related to the Services is limited to the amount you paid to us in the twelve (12) months preceding the claim.

10 Changes to these Terms

We may update these Terms at any time. Material changes will be reflected by updating the effective date above and, where appropriate, by notifying you through the Services. Continued use of the Services after a change constitutes acceptance of the revised Terms.

11 Governing law

These Terms are governed by the laws of the State of Illinois, United States, without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or the Services shall be brought exclusively in the state or federal courts located in Cook County, Illinois, unless otherwise required by law.

12 Contact

Questions about these Terms: hello@cybercolt.com.